Fill in what you know. Anything missing can be worked out on the call.
Many first messages describe a symptom: sign-ups that stall, releases that break older features, a product few people seem to find. That is a perfectly good place to begin. Choose "Not sure yet" in the form and describe what you are seeing. We'll work out with you which discipline, or which combination, deals with the cause.
Yes. Mention it in your message, and we'll arrange one before you share anything confidential about the product.
A few sentences are enough: what the product does, who uses it and what you want to change. The rest comes up on the call.
Say so in your message. We'll share how we would approach your product, with no expectation that you commit.
Someone from the discipline you chose in the form, usually the person who would work on your product.
Our company page covers the principles behind every project and how we work alongside your team.
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